TERMS OF SERVICE

With any use of services provided by TDhost you agree without any restrictions to all terms and conditions outlined below. Please read carefully all segments of these terms of service as they accentuate your rights, legal obligations and restrictions.


SHORT DESCRIPTION OF TERMS

  1. Any kind of spamming is prohibited.
  2. TDhost services must not be exploited for illegal trade – selling, buying or bidding and extortion of any illegal things, including piracy, illegal substances, weapons, etc.
  3. Pornographic contents are permitted if they meet the pornography criteria and do not violate existing laws.
  4. Speech / language displayed on websites or domains that promotes hatred and discrimination in any way is not allowed.
  5. Any distribution of material that violates copyrights or rights of registered marks is prohibited and the user will be removed immediately if spotted by TDhost’s administrators.
  6. All users if considered as TDhost service abusers, or if associated with illegal activities, are subjected to surveillance and control by authorized persons – TDhost administrators or authorized persons from government institutions.
  7. TDhost reserves the right, but is not in charge, to inspect and regulate the contents of its clients, and if they violate the terms of use, remove users’ accounts or refuse service delivery.
  8. TDhost’s clients agree that they won’t take any measures against TDhost in any case.

DETAIL CONDITION DESCRIPTION

  1. TDhost reserves the right without prior notice to modify the terms of use. TDhost service users are obligated without any limitation to accept newly submitted conditions.
  2. TDhost has the right without prior notice to suspend, limit or restrict / stop clients’ services that would violate TDhost’s terms of use or the existing laws. TDhost also reserves the right to request authorized Government services to provide the information they have for a specific user if it is established that it will help the process led by authorized services. In such case, you agree that without time limitations, you won’t consider TDhost responsible.
  3. You agree in the process of initial and all other additional registrations for using TDhost services to provide valid and correct information. You also agree that if there is a change in the required registration information you will notify TDhost on time.
  4. After debt payment for using the services or after the activation of your status as a TDhost client based on prior contract, you will be provided with the instructions for services use. Instructions will include your username and password. You are responsible to keep submitted information confidential and not share them with anyone. You are also responsible for all activities coming from that username unless established otherwise. You also agree to notify TDhost’s administrators on support@TDhost.com.mk if you notice any suspicious activities, especially those including your username and password.
  5. Depending on delivered or contracted services enabled for use, you agree to respect set rules and not exceed or overload agreed specifications, including the amount of information transmitted through communication channels (bandwidth), the number of email user names, web and mail space available for use, etc. If there is an additional contract with TDhost on possible exceeding, you agree to respect it and settle your obligations as claimed in the contract.
  6. TDhost agrees to accept pornographic contents if they meet legal criteria such as the intended audience for pornographic contents to be eighteen (18) years old or above, the contents not to include materials of persons under eighteen (18) years of age, etc. Customers are obligated before publication of pornographic materials to further check the source as well as its data. TDhost is not responsible for violation of legal norms by the clients and agrees that if illegal content is found it is obligated to remove it as quickly as possible and suspend the client without prior notice.
  7. You as a client of TDhost services also agree not to provide or work with illegal content, or content that violates the copyrights or other rights, including, but not limited to digital audio / visual files, run files, archive files and all other types of files and material resources. You also commit that you will not perform any kind of illegal trade of any legal or illegal resources through TDhost services.
  8. You commit to take into consideration local, state and international laws and respect them when posting any kind of data through TDhost services.
  9. TDhost also reserves the right to take appropriate measures against users who will use TDhost services in allowing access to illegal contents.
  10. You also agree that you will not threaten or collect confidential information on other users, TDhost or any other person or organization. Users also commit to respect the privacy rights of TDhost, other TDhost clients and all stakeholders.
  11. If TDhost services are used to collect confidential information via websites, the user agrees that he is bound to set appropriate privacy policy giving visitors / users of the website procedure insight.
  12. You agree not to use the services for storing and distributing malicious codes, scripts and any other type of malicious software that may lead to the creation of software or hardware errors, reduce the speed of computer’s operation, or in any way jeopardizing the safety systems of TDhost, clients or other persons and organizations.
  13. You agree that you won’t try an illegal access to authorized and trusted parts of other TDhost users or TDhost in any way.
  14. You, by using TDhost services agree to post contents that will not discriminate in any way and will not be offensive.
  15. You agree that you won’t use TDhost services for distribution of junk email or any other similar material. You also commit to use IRC services according to the given rules in the initial registration.
  16. TDhost reserves the right to block, without prior notice the internal and external access to email addresses that do not comply with the terms of use.
  17. You commit that you won’t use TDhost services on false and fraudulent activities in no case.
  18. TDhost in order to provide quality services to its clients distributes customer and technical support 24 hours a week. The distribution of this support is TDhost’s self initiative and TDhost is not obligated to deliver it 24 hours.
  19. Using TDhost hosting services for IRC (Internet Relay Chat) is prohibited and the use of services involving IRC is permitted only on special TDhost servers and services that state and allow that.
  20. By using TDhost services, you agree that if any misunderstandings, inconvenience and disharmony arise from the use of services TDhost is not responsible in any way.
  21. TDhost allows data storage and creation of backup. Currently our backup servers create daily, weekly and monthly versions of the data on your hosting space. In case you need data recovery, TDhost may provide this, but it does not guarantee for the data. TDhost performs sites backup but does not guarantee that your content will be returned in case of any disaster (meaning: hacking your site – in whole or in part of the contents, yours inadvertently data deleting from the site, non authorized entering in your hosting creating contents’ damage, failure of TDhost’s software or hardware servers which can cause data lose – partially or completely).
  22. After the expiry of the time period for using TDhost services, if you want to continue that period, the payment is made until the day or on the day of expiry. After expiry of the using deadline or contract extension, TDhost without any prior notice suspends or cancels offered services. During this process all your data and files, logs, emails, websites, etc. can be completely erased.
  23. For any damage to your business due to current, partial or complete failure of services TDhost does not undertake any responsibility.
  24. TDhost can restore the backup from a certain time period at the request of the client, only if they pay 2,000 denars + 18% VAT for the service: restoring data from the backup server. If after the return of backup data, the customer is not satisfied with the situation, TDhost undertakes no responsibilities and the previously paid amount is non refundable. If the web hosting is turned off due to unpaid bills and if the client wants to take the files and data from his site, he must pay 2,000 denars + 18% VAT for the service. TDhost does not guarantee about the data that will be sent after service payment and the paid funds are non refundable.
  25. If the hosting is purchased for a period of less than one year, and in the meantime it is terminated and then renewed again, the client is obligated to pay 990 denars + 18% VAT for the backup and reactivation of the web site or other services in the previous conditions. If the hosting is active for one or more years, the backup return or web site restore is include in the price of the hosting package.
  26. If due to some conditions, a monthly backup of precisely defined files is requested (and not complete backup of the web hosting). the client is obligated to pay 990 denars + 18% VAT
  27. Discounts for purchasing/renewing a particular service can’t be combined into one. If a potential client has available various possibilities of discounts (discount coupon, ongoing promotion from TDhost, etc), only one can be chosen.
  28. If the hosting is purchased on a monthly level, the hosting migration (from other hosting provider to TDhost, or from TDhost to other hosting provider)it’s free . Additional support which is not connected with server issues costs 990 denars + 18% VAT.

For any questions or information concerning terms of use or TDhost services, contact us.